Published Document

HSE Formal Complaint — Deborah O’Brien Mailbox

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Document Metadata

Title	HSE Formal Complaint — Deborah O’Brien Mailbox
Description	Raw MBOX export of the “Deborah O’Brien” submailbox within the complete HSE Formal Complaint mailbox export. It preserves four message records dated between 30 September and 14 November 2022, including two acknowledgement emails concerning ULHG-COM.4338, an intervening recall request and a later automatic reply.
Institution / Source	UL Hospitals Group Quality and Patient Safety Department — Apple Mail export from Nick Moloney’s Gmail mailbox
Category	Email mailbox archive
Keywords	HSE formal complaint · Deborah O’Brien · UL Hospitals Group · Quality and Patient Safety · ULHG-COM.4338 · acknowledgement · recall request · email archive
Publication Date	2026-09-01
Document Date	2026-08-31
Document Format	MBOX Mailbox Archive
Media Type	Mailbox
SHA-256	def098b4a2a24f88016ad358ddb14b198043a9ee4342a4df1b5993093b8529af
Document Identifier	DOC-2026-000426
Optional Reference Identifier	ULHG-COM.4338

Mailbox Overview

Parsed mailbox and message metadata reflects fields contained in the preserved MBOX archive. It does not independently establish mailbox completeness, sender identity, delivery, receipt, authorship, authenticity, factual accuracy, legal status, evidential sufficiency, or external validation. Contained messages remain projections of the preserved archive unless separately admitted through Document Intake.

Detected format	MBOX Mailbox Archive
Detected MBOX variant	mboxo
Message count	4
Parsed message count	4
Warning message count	0
Unparsed message count	0
Attachment total	4
Earliest message date recorded in archive	2022-09-30T14:24:10+00:00
Latest message date recorded in archive	2022-11-14T09:01:36+00:00
Message IDs present	4
Message IDs missing	0
Exact duplicate count	0
Original-file download availability	Original .mbox download available

Mailbox Message Index

Showing messages 1-4 of 4. Page 1 of 1. Public rendering is bounded to 25 message projections per page.

Index	Date	From	Subject	To	Attachment count	Parse status	Warning indicator
1	2022-11-14T09:01:36+00:00	Deborah O'Brien <Deborah.OBrien3@hse.ie>	Automatic reply: CEO REF 07784	Nick Moloney <nickdebrief@gmail.com>	0	parsed	No
2	2022-09-30T14:31:39+00:00	Deborah O'Brien <Deborah.OBrien3@hse.ie>	ULHG Acknowledgement Letter - ULHG-COM.4338	"'nickdebrief@gmail.com'" <nickdebrief@gmail.com>	2	parsed	No
3	2022-09-30T14:28:05+00:00	Deborah O'Brien <Deborah.OBrien3@hse.ie>	Recall: ULHG Acknowledgement Letter - ULHG-COM.4338	"'nickdebrief@gmail.com'" <nickdebrief@gmail.com>	0	parsed	No
4	2022-09-30T14:24:10+00:00	Deborah O'Brien <Deborah.OBrien3@hse.ie>	ULHG Acknowledgement Letter - ULHG-COM.4338	"'nickdebrief@gmail.com'" <nickdebrief@gmail.com>	2	parsed	No

Parser warnings: No mailbox-level parser warnings were recorded.

Cases

Case relationships are represented in the Relationship Graph when case references are present in the mailbox projection.

Timeline

Chronological access remains available through the Mailbox Message Index and message dates recorded in the preserved archive.

CDE Platform Stage 38C — Live Relationship Inspector Binding

The graph is generated deterministically from published mailbox projections. CDE Platform Stage 38C binds graph-node selection to live Relationship Inspector content through one selection pathway; it does not change relationship extraction or the graph API.

Relationship Graph Theme Standard High Contrast

Relationship Graph loading.

Person Institution Email Case Reference Attachment Intake Record

Message Detail

Mailbox message index	4
Message size	375179
Contained-message digest	14973dd4de8a2904346f51de5a370ab02114f9bb7210e9382540e99a890b121e
Source byte range	396373–771552
Preview mode	in_memory
Preview truncated	No
Subject	ULHG Acknowledgement Letter - ULHG-COM.4338
From	Deborah O'Brien <Deborah.OBrien3@hse.ie>
Sender	—
Reply-To	—
To	"'nickdebrief@gmail.com'" <nickdebrief@gmail.com>
CC	—
Individual message date recorded in source	2022-09-30T14:24:10+00:00
Message-ID	<34fbe215053341cfa02a8a32ef13eb40@hse.ie>
In-Reply-To	—
References	—
MIME type	multipart/mixed
Attachment count	2
Parser warnings	No parser warnings were recorded.

Message Body

Dear Mr Moloney, Please see attached correspondence in relation to your complaint, our ref: ULHG-COM .4338 Yours sincerely, Complaints Department, Quality and Patient Safety Department, University Hospital Limerick [cid:image001.png@01D88AEA.6F44A660] Need information and advice on COVID-19? Go to www.hse.ie/coronavirus<https://www.hse.ie/coronavirus> ________________________________ "T? an fhaisn?is sa r?omhphost seo (ceangalt?in san ?ireamh) faoi r?n. Baineann s? leis an t? ar seoladh chuige amh?in agus t? s? ar intinn go bhfaighfidh siadsan amh?in ? agus gurb iadsan amh?in a dh?anfaidh breithni? air. M?s rud ? nach tusa an duine ar leis ?, t? cosc ioml?n ar aon fhaisn?is at? ann, a ?s?id, a chraobhscaoileadh, a scaipeadh, a nochtadh, a fhoilsi?, n? a ch?ipe?il . Seains gurb iad tuairim? pearsanta an ?dar at? san r?omhphost agus nach tuairim? FSS iad. M? fuair t? an r?omhphost seo tr? dhearmad, bheadh muid bu?och d? gcuirfe? in i?il don Deasc Seirbh?s? ECT ar an nguth?n ag +353 818 300300<tel:%2B353%20818%20300300> n? ar an r?omhphost chuig service.desk@hse.ie<mailto:service.desk@hse.ie> agus ansin glan an r?omhphost seo ded' ch?ras." "Information in this email (including attachments) is confidential. It is intended for receipt and consideration only by the intended recipient. If you are not an addressee or intended recipient, any use, dissemination, distribution, disclosure, publication or copying of information contained in this email is strictly prohibited. Opinions expressed in this email may be personal to the author and are not necessarily the opinions of the HSE. If this email has been received by you in error we would be grateful if you could immediately notify the ICT Service Desk by telephone at +353 818 300300<tel:%2B353%20818%20300300> or by email to service.desk@hse.ie<mailto:service.desk@hse.ie> and thereafter delete this e-mail from your system" ________________________________

Sanitised HTML preview

Dear Mr Moloney,

Please see attached correspondence in relation to your complaint, our ref: ULHG-COM .4338

Yours sincerely,

Complaints Department,

Quality and Patient Safety Department,

University Hospital Limerick

[remote image suppressed]

Need information and advice on COVID-19? Go to www.hse.ie/coronavirus

"Tá an fhaisnéis sa ríomhphost seo (ceangaltáin san áireamh) faoi rún. Baineann sé leis an té ar seoladh chuige amháin agus tá sé ar intinn go bhfaighfidh siadsan amháin é agus gurb iadsan amháin a dhéanfaidh breithniú air. Más rud é nach tusa an duine ar leis é, tá cosc iomlán ar aon fhaisnéis atá ann, a úsáid, a chraobhscaoileadh, a scaipeadh, a nochtadh, a fhoilsiú, ná a chóipeáil . Seains gurb iad tuairimí pearsanta an údar atá san ríomhphost agus nach tuairimí FSS iad.

Má fuair tú an ríomhphost seo trí dhearmad, bheadh muid buíoch dá gcuirfeá in iúil don Deasc Seirbhísí ECT ar an nguthán ag +353 818 300300 nó ar an ríomhphost chuig service.desk@hse.ie agus ansin glan an ríomhphost seo ded' chóras."

"Information in this email (including attachments) is confidential. It is intended for receipt and consideration only by the intended recipient. If you are not an addressee or intended recipient, any use, dissemination, distribution, disclosure, publication or copying of information contained in this email is strictly prohibited. Opinions expressed in this email may be personal to the author and are not necessarily the opinions of the HSE.

If this email has been received by you in error we would be grateful if you could immediately notify the ICT Service Desk by telephone at +353 818 300300 or by email to service.desk@hse.ie and thereafter delete this e-mail from your system"

Attachments

Attachments remain components of the preserved MBOX archive unless separately admitted through Document Intake.

Filename	Media type	Byte size	Disposition	Content ID	Attached message
image001.png	image/png	21577	inline	<image001.png@01D8D4E0.8CB8E540>	No
ULHG Acknowledgement Letter - ULHG-COM.4338.pdf	application/pdf	245113	attachment	—	No

Mailbox Governance Boundary

Download original .mbox

Publication Provenance

Publication provenance records the administrative pathway by which this document became publicly available through CDE. It does not certify the document’s legal status, evidential truth, authorship, or external validation.

Intake date and time: 2026-09-01T09:09:09.820076Z
Intake mode: —
Streaming upload started: —
Streaming upload completed: —
Streaming validation completed: —
Streaming finalisation timestamp: —
Configured streaming limit: —
Document date: 2026-08-31
Server-detected document format: MBOX Mailbox Archive
Detected MBOX variant: mboxo
MBOX message count: 4
Outlook archive type: —
Outlook parser status: —
Outlook parser version: —
Outlook preservation complete: —
Outlook hash verification status: —
Outlook inspection complete: —
Outlook inspection timestamp: —
Outlook projection state: —
Outlook archive job identifier: —
Archive source: —
Gmail Takeout parser version: —
Gmail Takeout preservation complete: —
Gmail Takeout projection state: —
Archive source: —
IMAP acquisition timestamp: —
IMAP acquisition hash: —
IMAP preservation complete: —
IMAP projection state: —
Original filename: mbox.mbox
File size: 771552 bytes
SHA-256 digest: def098b4a2a24f88016ad358ddb14b198043a9ee4342a4df1b5993093b8529af
SHA-512 digest: —
Document Identifier: DOC-2026-000426
Current lifecycle: Original lifecycle
Initial intake actor: nick
Review actor: nick
Approval actor: nick
Publication actor: nick
Review timestamp: —
Approval timestamp: —
Publication timestamp: 2026-09-01T09:12:50.946641Z
Current lifecycle state: Published
Optional Reference Identifier: ULHG-COM.4338
Public presentation mode: Mailbox archive metadata, paginated message inspection, safe body previews, and original-file download
Original-file download availability: Original .mbox download available

The SHA-256 digest identifies the exact original bytes admitted through Document Intake. It supports byte-level comparison of the preserved file but does not independently establish authorship, factual accuracy, legal status, or external authenticity.

Publication Pathway

Original lifecycle

Timestamp	Previous status	New status	Actor	Note
2026-09-01T09:09:09.820076Z	Initial state	Pending Intake	nick	Document uploaded to pending intake.
2026-09-01T09:10:39.612372Z	Pending Intake	Under Review	nick	Governed review of the “HSE Formal Complaint — Deborah O’Brien Mailbox” source. Review will verify MBOX integrity, submailbox identity, four message records, four attachment records, ULHG-COM.4338 context, recall sequence, distinct PDF versions, date inconsistency and stated limitations. Beginning review does not determine recall success, correct the historical record, select an authoritative attachment version, verify contents, create Canonical Record associations or authorise publication.
2026-09-01T09:11:45.974528Z	Under Review	Approved	nick	Review completed and approved for governed source preservation. The MBOX integrity, Deborah O’Brien submailbox identity, four messages, four attachment records, ULHG-COM.4338 context, recall sequence, distinct PDF versions, date inconsistency and limitations have been examined and recorded. Approval does not determine recall success, select an authoritative attachment version, correct historical content, verify contents, create Canonical Record associations or authorise public disclosure.
2026-09-01T09:12:50.946641Z	Approved	Published	nick	Declared published within the governed CDE lifecycle following approved review. The source MBOX, integrity values, four messages, four attachment records, recall sequence, distinct PDF versions, date inconsistency and limitations remain preserved. Visibility remains Private. This does not determine recall success, select an authoritative version, correct historical content, verify contents, create Canonical Record associations or authorise public disclosure.

Actor identifies the administrative identity recorded for the lifecycle action. It does not by itself establish authorship, factual verification, or legal responsibility for the document contents.